Emergency Intervenor Services

Emergency Intervenor Services

This service is available 24 hours a day, 7 days a week, all year long.The service is provided to all CHKC consumers. The emergency can involve the consumer, their spouse, their children, their parents, their brothers and/or sisters, or their service animal.

Emergencies include:

  • Going to the hospital in an ambulance
  • Going to an Urgent Care Centre for an emergency like broken arm, stitches, a fire in the home;
  • Police at the home or police station;
  • A surprise visit by The Children’s Aid Society (CAS) or Adult Protection Support Worker (APSW) at the home.

Emergency Communication KitEmergency on-call backpacks

The Emergency Communication Kit contains various items to assist with communication and are available for consumers in regular or large print and braille.

About Consumers

A person living with dual sensory loss has difficulty accessing information and pursuing educational, vocational, recreational and social goals. Deafblindness is a unique and separate disability from deafness and blindness. An individual with combined losses of both hearing and vision requires specialized services, including adapted communication methods.

What Is An Intervenor?

Intervenors are professionally trained to provide auditory and visual information to people who are deafblind. Acting as the eyes and ears, an intervenor provides complete information of the environment and surrounding circumstances to the person who is deafblind who is unable to attain this information for him or herself because of a dual sensory loss. Intervenors also act as interpreter-guides. By using various modes of communication, they provide opportunities for people who are deafblind to gain independence, pursue goals, have control over their lives and interact with the environment.